Get in Touch With Us
This page tells you how to reach the editorial team behind Crypto Casinos, what we can realistically help with, and what has to go to the casino itself. Most messages we get are about bonuses — a wagering requirement that doesn't match what we published, a cashback percentage that changed, or a reader wanting to know whether a crypto casino bonus is worth claiming before they deposit. Those are exactly the emails we want.
Write to us at [email protected]. We aim to reply within two working days. A real person reads every message.
How we make money, stated plainly
Crypto Casinos earns commission when a reader signs up through some of the links on this site. That funding does not buy a position in our rankings, does not change an editorial rating, and does not stop us publishing a drawback. If you think a review reads like it was written for the operator rather than the reader, say so in your email and quote the line. We will look at it and correct or defend it in writing.
You must be at least 18 to use this site, and 21 where the casino or your state sets that as the minimum — check the operator's own terms before registering. Gambling costs money and most sessions end in a loss. If it has stopped being entertainment, call the National Problem Gambling Helpline on 1-800-GAMBLER. Offshore crypto casinos often do not offer the same player protections, deposit caps or self-exclusion registers that state-regulated operators are required to provide.
What to email us about
- Bonus terms that don't match — the single most useful thing you can send us. Include the site, the promotion name, and a screenshot or a quote from the terms page.
- Payout problems — a withdrawal that stalled, a limit that wasn't disclosed, or a KYC request on a site advertised as no-KYC. We can't force an operator to pay, but patterns across readers change how we rate a site.
- Corrections — licensing details, supported coins, restricted states, rating errors. Tell us what's wrong and where you saw it.
- Coverage requests — a coin, a game type or a rakeback structure you want compared. We read these and they shape the roadmap.
- Operator and partnership enquiries — introduce the brand, the licence it holds and the markets it accepts. Commercial contact does not start a review.
- Responsible gambling — mention it and we will point you to support resources and skip the promotional material entirely.
What we can't do
We are an independent comparison site, not an operator, an agent or a regulator. We have no access to your casino account, your balance, your bonus status or your withdrawal queue. Account-specific issues have to go to the casino's own support channel — most run live chat around the clock, and that is faster than us relaying the message.
We also don't give legal or tax advice. US players are generally liable for tax on gambling winnings and separately on crypto gains, and the reporting rules are not simple. Treat anything we publish as general information and consult a qualified tax professional or attorney for your own situation.
And we will not help anyone get around a restriction. If a site blocks your state, or asks for identity documents under its AML obligations, that is the end of the conversation from our side. We don't publish workarounds for geoblocks, KYC checks or sanctions screening, and no-KYC play is a privacy feature — not a way to avoid reporting income.
Why your state matters before you write
There is no federal legalization of online casino gaming in the US. The crypto casinos we list are offshore operations, typically licensed in Curaçao or Anjouan, and no US regulator oversees them. That is a legal grey area rather than a settled question, and we say so on every page. A small number of states — including New Jersey, Pennsylvania, Michigan, West Virginia, Connecticut, Delaware and Rhode Island — license online casinos, but those regulated operators run on dollars and card payments, not Bitcoin. Elsewhere the offshore market is what exists.
Operators self-restrict different states, and the lists change. Check your own state's laws and the casino's terms before depositing. If you email us asking "is this legal where I live", the honest answer we'll give is that we can't answer it for you — but we can point you to what the operator publishes about restricted territories.
Bonus questions we answer most often
Because bonus terms drive most of our inbox, here is how we assess three of the offers currently at the top of our rankings. Every figure below is the operator's advertised promotion, verified as of Sep 23, 2026, not a tested payout. Terms change without notice — read the promotion page before you deposit.
BetPanda — 10% weekly cashback
BetPanda sits at the top of our table (editorial rating 10.0) largely because a weekly cashback is the least conditional bonus structure in this market. There's no match to unlock, no minimum deposit chasing a headline multiple, and the value scales with how much you actually lose rather than with a deposit you were pushed into making. For readers who play steadily and hate playthrough math, that's the cleanest shape available.
The limitation: 10% back on losses is still a loss. Cashback pays nothing to a winning player, and the headline looks small next to a four-figure match offer, which puts off bonus-hunters. Check the operator's terms for whether cashback arrives as withdrawable balance or as a bonus with its own wagering requirement, and what the weekly reset day is.
CoinPoker Casino — 150% welcome bonus up to $2,000
CoinPoker (9.9) is the one to email us about if your question is "how much do I actually have to wager". A 150% match to $2,000 is a large headline, and headlines that size almost always carry a playthrough multiple, a maximum bet per spin while the bonus is live, a game-weighting table that counts slots fully and table games at a fraction, and an expiry window. All of those are in the operator's bonus terms and all of them decide whether the money is reachable.
The limitation: to max out $2,000 you need to deposit around $1,333 of your own crypto first — that is real money at risk, and the bonus is not free. A poker-rooted platform also means the casino catalogue is a secondary product rather than the main event.
Cryptorino — 100% match up to 1 BTC plus 10% weekly cashback
Cryptorino (9.9) is unusual for stacking both structures: a first-deposit match and an ongoing cashback. That suits a reader who wants a launch bonus and then something recurring afterwards, rather than one big hit and nothing.
The limitation: a bonus denominated in BTC carries price risk the dollar-denominated offers don't. If Bitcoin moves against you while a bonus balance is locked behind wagering, the dollar value of what you're playing for moves with it. Reaching a 1 BTC ceiling would also require a deposit far beyond what most readers should consider. Confirm the wagering multiple and whether the cashback and match can run at the same time.
How the top offers compare at a glance
| Casino | Headline offer | Bonus type | Editorial rating |
|---|---|---|---|
| BetPanda | 10% weekly cashback | Ongoing cashback | 10.0 |
| CoinPoker Casino | 150% welcome bonus up to $2,000 | Deposit match | 9.9 |
| Cryptorino | 100% match up to 1 BTC + 10% weekly cashback | Match + cashback | 9.9 |
| Punkz | 20,000 USDT welcome bonus + 15% cashback | Match + cashback | 9.9 |
| Hyperlucky | 20% daily cashback up to $10,000 + 100 FS | Cashback + free spins | 9.7 |
| Winna | Up to 60% rakeback & 25% instant cashback | Rakeback + cashback | 9.7 |
| Thrill | Up to 70% rakeback + 10% cashback | Rakeback + cashback | 9.6 |
| BC Game | Four match bonuses up to $4,000 + 400 free spins | Staged match | 9.6 |
| Wild.io | Up to 350% across first 3 deposits + 200 free spins | Staged match | 9.6 |
| Vave | Up to 550 USDT + up to €75 free bet + 5% cashback | Match + free bet | 9.6 |
All figures are as advertised by the operators. Wagering requirements, minimum deposits, maximum bet limits, game weightings, expiry dates and excluded countries apply to every one of them and are set by the casino, not by us. Free spins and free bets are promotional credits attached to a qualifying deposit — they are not money you can withdraw on arrival.
Money questions people send us
Deposits and withdrawals at these sites are on-chain, from a self-custody wallet or an exchange account. Bitcoin, Ethereum, Litecoin, Tether, USD Coin and Dogecoin are the coins we see most often, with wider altcoin support varying by operator. Two things to weigh before you fund an account:
- Network and gas fees. An ETH deposit at a busy moment can cost meaningfully more than the same value sent as LTC or as USDT on a cheaper network. Casinos rarely absorb these.
- Confirmation times. Most sites credit after a set number of block confirmations. Advertised "instant withdrawals" describe the operator's processing step, not the chain — we report what is advertised and do not present it as a tested result.
Stablecoins are the usual answer to volatility. Holding a balance in USDT or USDC keeps your bankroll in dollar terms while you play, which matters a great deal if a bonus locks funds for days. Playing in BTC means the value of your balance moves whether you're at the table or not — that risk is on top of, not instead of, the risk of losing the bet. Withdrawal minimums, daily and monthly caps and VIP-tier limits differ by site; check them before you win, not after.
Games and the wider product, for context
If you're writing to ask what these sites actually offer: slots from studios such as Pragmatic Play and NetEnt, live dealer blackjack, roulette and baccarat typically supplied by Evolution, and the crypto-native originals — crash, dice, plinko — that many operators run in-house with provably fair verification. Third-party slots rely on RNG certification instead; the two fairness models are different and worth understanding before you assume a site is "provably fair" across the board.
Most of these brands also run a sportsbook alongside the casino, and some offer poker or esports betting. Those sit under separate promotions with their own rollover rules — a casino bonus usually will not clear on sports bets, and rakeback on poker works differently from casino cashback. If your question is about a sports or poker promotion, tell us which, because the terms are not interchangeable. Readers looking at the UK side of the offshore market can also compare our non-GamStop casino rankings, though those operators serve a different jurisdiction.
How we assess the sites we list
We research operators rather than test them. Nobody on this team deposits, plays or withdraws to produce these ratings. What we do check: the licence the operator publishes and the jurisdiction behind it, the coins and networks supported, the bonus terms as written including wagering and expiry, stated withdrawal limits and processing windows, whether identity verification is triggered and when, the software providers listed, security features such as two-factor authentication, and the responsible gambling tools on offer. Ratings are editorial opinion, not customer review scores, and commission never buys a rank.
Where something is unresolved — a licence we can't independently confirm, a payout claim that only exists in the operator's own marketing — we label it as unverified rather than repeat it as fact. Findings on this page were last checked Sep 23, 2026.
Writing to us so we can actually help
A useful email includes the casino name, the page or promotion you're asking about, the date you saw it, and the state you're in if availability is part of the question. Screenshots beat paraphrases. If you're reporting a bonus discrepancy, the terms-and-conditions URL from the operator's own site settles it fastest.
Take your time deciding where to play — no offer on this site expires because you thought about it for a day. Only stake what you can comfortably lose, keep a separate wallet for gambling funds if you play regularly, and if any of this starts feeling less like a choice, 1-800-GAMBLER is free, confidential and available around the clock. We'd rather answer that email than a bonus question.